Privacy Policy
How we handle your information at Spray Foam Removal Huddersfield
Effective Date: 1 January 2026
Spray Foam Removal Huddersfield respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. We keep things simple and transparent, so you know exactly what to expect when you contact us or use our website.
Information We Collect
When you get in touch with us, we collect the details you share. That includes your name, phone number, email address, and the address where you need spray foam removed. If you send us photos or describe your property, we may keep that information too.
Like most websites, we also collect basic technical data automatically. This includes your IP address, browser type, and the pages you visit on our site. We use this to understand how people find us and to keep our website running smoothly.
How We Use Information
We use your contact details to respond to your enquiry, arrange a survey, and provide a quote for spray foam removal. If you book a job with us, we use your information to schedule the work and keep you updated.
We may also use your details to send you service updates or follow-up messages about your project. We do not send marketing emails unless you ask us to. You can opt out at any time.
Cookies and Tracking
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. They help us remember your preferences and understand which parts of our site are most useful.
You can control cookies through your browser settings. If you disable cookies, some parts of our website may not work as well. We do not use cookies to collect sensitive personal information.
Analytics and Third-Party Tools
We use analytics tools to see how visitors use our website. These tools collect anonymous data such as page views, time on site, and referral sources. This helps us improve our content and make it easier for you to find what you need.
We may also use third-party services for scheduling, invoicing, or customer communication. These providers only access your information to perform specific tasks for us and are required to keep it confidential.
Data Sharing and Disclosure
We do not sell or rent your personal information. We only share it with trusted partners who help us run our business, such as payment processors or scheduling software. They are bound by strict confidentiality agreements.
We may disclose your information if required by law, such as in response to a court order or to protect our legal rights. We will always take steps to ensure your privacy is respected.
Data Retention
We keep your personal information only as long as needed to provide our services and meet legal obligations. For example, we retain job records for accounting and warranty purposes.
When your information is no longer needed, we securely delete or anonymise it. If you ask us to remove your data, we will do so unless we are required to keep it by law.
Data Security
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. This includes using secure servers, encryption where appropriate, and limiting access to your data to only those who need it.
While no method of transmission over the internet is completely secure, we work hard to safeguard your details. If you have any concerns, please contact us.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also object to how we use your data or request that we restrict processing.
To exercise any of these rights, please contact us using the details below. We will respond promptly and in line with UK data protection law.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with their details, please let us know so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed.
If we make significant changes, we will notify you by email or through a notice on our website.